One Sheridan University Press customer has been an enthusiastic Sheridan Select central print management system adopter since 2014. Since then, both the customer’s program and its benefits have grown exponentially.
The university press produces more than 6,000 publications a year worldwide for a range of audiences spanning many cultures, education systems, and languages. Press personnel were interested in streamlining and introducing production efficiencies into their prolific journal and book business.
They began with the goal of increasing their print ordering process productivity. They were already utilizing an electronic data interchange (EDI) model for their books POD program; however, they were eager to expand that same efficiency and transactional savings into their much larger overall print business across both books and journals. As their primary print service provider, Sheridan professionals assessed their workflows and presented a data-driven ordering solution that utilizes Sheridan Select. For consistency, their preference was to maintain an EDI model, which Sheridan Select easily accommodated. Sheridan Select supports other formats as well, including XML, web service calls, flat files, CSV, and more.
The integration began with the book reprint orders their SAP resource management system generated in March 2014. Journal initial-print orders followed in 2015, which their journals production supplied. Before the journal integration was even complete, press leaders were looking to expand their books automation to include first-print orders from SAP as well, which launched in late 2015. Following the journal integration success, they sought to automate their journal initial-print invoicing, which went live in 2016 with EDI invoicing signals being delivered to their SAP system.
By leveraging Sheridan Select, press decision-makers took advantage of interfacing with a single integration point across several programs. The result is that their orders are systematically distributed to Sheridan facilities in Michigan for books, Pennsylvania for short-run journals, and New Hampshire for long-run journals. The central print management model Sheridan Select provided automatically routes university press orders to the production facility best equipped and most economical for manufacturing based on product type and order quantity. In 2016 alone, university press personnel processed over 1,100 book first-print or reprint orders through Sheridan Select along with nearly 500 journal initial-print orders. And, over the course of this workflow integration project that started in 2014, their orders have resulted in the print production of over 1.4 million books and 1 million journals.
The many benefits include:
- A consistent, systematic order process
- A single integration point
- The ability to encompass multiple product types
- Order distribution to multiple production facilities
- Automatic updates to press business systems
- Time savings gained by reducing staff data entry
- Order status and activity monitored and reported from within the press core business system
The real success story is the ability to reduce transactional costs through this automated data-driven process. As more print work goes digital and run lengths diminish, this workflow allows publishers to place smaller orders — order only what’s needed — yet order more frequently. In this scenario, the transactional cost of a traditional print order model would increase. By combining Sheridan Select with a publisher possessing the resources and mindset to transition to a data-driven order workflow, it’s a clear home run.
|Contact your Sheridan representative to learn how a data-driven order workflow could streamline your business and help you cut costs.|