Key Contacts

Leadership Team

Mike Hepp – VP, Operations & Product Development
[email protected]

Erich Golschneider – Director, Finance
[email protected]

Ken Rapp – VP, Human Resources
[email protected]

 

Publishing Services

Barbara Biemeck – Publishing Services Manager
[email protected]

Nancy Devaux – Process Improvement Manager
[email protected]

Peter Olson – Sr. Copyediting Coordinator
[email protected]

Vicky Congdon – Sr. Copyediting Coordinator
[email protected]

PubFactory Platform

José Fossi – VP, Client Services
[email protected]
Michelle Norell – Business Development Manager
[email protected]

Client Services

Rachel DiGiammarino – Client Services Manager
[email protected]

André Roberge – Sr. Client Services Specialist
[email protected]

Kelli Guider – Sr. Client Services Specialist
[email protected]

Martha Martin – Sr. Client Services Specialist
[email protected]

Zachary Beechler – Sr. Client Services Specialist
[email protected]

Peggy Kilchenman – Client Services Specialist
[email protected]

Tammy Miller – Client Services Specialist
[email protected]

Billing Team

Cynthia Roux – Billing Coordinator
[email protected]

Technology

Laurene Booth – Publishing Technology Manager
[email protected]

Kevin Lawson – Technology Support Group Leader – Editorial and Deliverable Systems
[email protected]

Steve Willett – Technology Support Group Leader – Workflow Systems
[email protected]

IT

Lisa Ryan – IT Manager
[email protected]

Human Resources

Holly Ashe – Human Resources Generalist
[email protected]