Customer Service - Books, Journals, Magazines, Catalogs, Article Reprints | The Sheridan Group

When you believe as we do—that the key to success is knowing a customer's current and future needs—customer service becomes just important as any piece of technology in the industry. Our account managers listen not only to what you say, but also what you mean. They work closely with our sales force, to fulfill your requests and make suggestions that will lower your costs, improve your catalog, and help smooth the flow of production.

Each of our account managers handles a limited number of clients so that they can get to know you and your catalog.Are you looking for a show piece, something more utilitarian, or is it all about mailing economy? By getting to know you, your account manager understands what is important to you and is better able to help you achieve your desired results.